Concepedia

Concept

hospitality human resources

Parents

Children

2.4K

Publications

159.9K

Citations

4.1K

Authors

1.5K

Institutions

About

Hospitality human resources is the specialized field of study and professional practice concerned with the strategic management of human capital within the distinct operational and service-oriented context of the hospitality industry. It investigates the unique challenges and dynamics of talent acquisition, workforce planning, employee development, performance management, compensation, labor relations, and retention, particularly considering the industry's characteristics such as high employee turnover, diverse roles, 24/7 operations, and the critical link between employee performance and customer experience, with the goal of enhancing organizational effectiveness, service quality, and employee well-being.

Top Authors

Rankings shown are based on concept H-Index.

TB

University of Strathclyde

DS

The University of Queensland

OM

Eastern Mediterranean University

FO

University of Central Florida

CL

Stenden University of Applied Sciences

Top Institutions

Rankings shown are based on concept H-Index.

University of Strathclyde

Glasgow, United Kingdom

Cornell University

Ithaca, United States

University of Central Florida

Orlando, United States

University of Surrey

Guildford, United Kingdom